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Posted by on Jun 20, 2012 in Social Networks |

Facebook explains through a computer graphics as complaints handling reports on its platform

Facebook explains through a computer graphics as complaints handling reports on its platform

As part of a new policy of transparent procedures to generate some controversy over Facebook, the social network released a statement called “What Happens After You Click Report”, which offers graphics with the operation of the administrative charge of receiving and process reports and complaints related to violation of the terms of use, intimidation, threats of violence or when a user decides to report any of these situations.

As detailed in the report, has four management teams engaged 24 hours a day, seven days a week, to solve all sorts of reports and refer users to relevant professional areas through its offices in the United States, Ireland and India within 72 hours of receipt.

The teams are separated into areas of Safety (drug use, threats of violence, and autoflagelo), Harassment (incitement to hatred and violence, intimidation, verbal), abusive (spam, sexually explicit) and Access (intrusions, accounts, use of stolen profiles).

Even if some of these areas were overtaken at the request of the severity or complexity of the situation, Facebook has clarified that direct communication to guide users to the containment of support organizations such as the National Suicide Prevention Lifeline assistance program or against digital abuse “A Thin Line” from MTV, among other groups in charge of controlling different types of abuse or discrimination. It also mentions that these teams have the ability to report in court, police or any other defense agencies, all kinds of violation of state laws in each region.

This seems to prove that Facebook is concerned with its community of more than 900 million users around the world trying to make it a living space suitable for all without distinction or difference. To view the graphics in more detail can be downloaded from this link .

Link: Facebook Explains WHERE all your user reports go (theverge)

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