This messaging application is mainly characterized by offering a large number of functions and tools that allows its use to be much easier, this is how it also offers what they are automatic responses.
Be able to count on auto responses it will undoubtedly become an advantage, especially if you use the application to customer service or for your business. So you can configure it to be sent when someone writes something specific to you.
So if you want to start using this function in your Telegram app and thus improve your communication with other users, You simply have to follow each of the steps that we will explain below.
What is Auto Responder for Telegram and what is this application for?
Autoresponder is an application that is available for instant messaging app as WhatsApp or Telegram, which has as main objective to allow to send automatic responses to the messages that are received within the messaging service.
For this you will need to configure the application so that they are generated automatic responses Whenever certain types of messages are received, keep in mind that this will all work with the help of a robot. So there you will have a large number of settings to customize each of the responses according to your needs.
In addition, it should be mentioned that this auto response app has many functions which we are going to show you below:
- Allows you to send automatic responses to clients, family and friends.
- It can easily adapt individually.
- It gives you the ability to reply only to specific messages or to all.
- Offers you replacement of live responses.
- Can work in group.
- Define contacts.
- Answers with your current location.
- Works like Tasker Plugin.
- It has security rules that will allow an easy recovery.
- It has a deferred programming.
It is a tool in beta phase so new functionalities will surely be added to it.
What are the benefits of using automatic replies on your Telegram account?
Be able to use this type of robots in your instant messaging or social media applications It will always offer some benefits for you or your company, especially since you can offer your customers a quick and concise answer to what they want to know.
Therefore, here are the main benefits of using automatic responses:
Answer frequently asked questions immediately
When you are starting with a digital sales process it is essential to be able to activate the chatbot or autoresponders, since this will allow you to offer immediate attention to all those people who wish to communicate with you. Therefore, with this type of action you will have the opportunity to answer frequently asked questions immediately and answer customer inquiries about your products or services.
This means that if you have a food sale, then you can configure so that when someone writes to you for the first time, a response is automatically generated with everything it offers and the price listThis will allow you to immediately serve each of your customers. All this allows to achieve a better interaction between client and brand.
Obtain customer data in a friendly way
After replying the most frequently asked questions of users it is important that you continue with the sales process, for this it is essential that you know your clients requesting their data. In this case, you can respond to the greeting and immediately ask who you are communicating with, this allows the person to identify himself and you can give him a better treatment by name. If you have food sales you can answer as follows: Good evening, with whom I am communicating and what do you wish to request.
It helps you improve the image of the company
If you want stand out from the competition, then you must start by differentiating yourself from them or offering them a added value to the product, service or customer support you offer. These types of actions, although they may seem quite basic, will help you to give your company a better image.
Therefore, a good way to start with this is to improve customer service through messages, for this it offers automatic responses that allow you to attend them immediately. Set up a chatbot that is available 24 hours and that I can answer the Frequently asked questions from customers or in that case, inform them of the opening hours for the public.
Learn step by step how to configure AutoResponder to create automatic responses in your Telegram account
The process to configure this app with your Telegram account It is very simple, but first you must keep in mind that AutoResponder is not affiliated with or directly connected to Telegram, rather, this application has the function of reviewing your notifications to know when a new message has arrived and thus respond. In this way it can act like a little robot inside your device to answer for you.
However, for what AutoResponder can access your applications previously you must grant permission to do so. In this case when you first access AutoResponder for Telegram you will have to give the permission to access your notifications. Also, if your device has the function of energy saving, then the application will ask you to add it to the power saving exceptions in order to prevent the system from closing it after a certain time.
Please note that this application must be running all the time, i.e. The 24 hours of the day so you can be aware of all your notifications. If the app has been closed for any reason, the automatic responses during the time it is not working will not be sent. It should also be mentioned that if you have a group with suspended notifications or a muted chat this app will not work.
Start setting up your automatic responses
Once you have confirmed the permissions for the application, then the next thing you should do is start creating your own response rules. If you have installed the free version of AutoResponder for Telegram, then it allows you to configure these responses for all the messages you receive in the messaging or for those that include certain types of words.
If you want Telegram have an automatic response to all the messages you receive, you must click on the option “Everyone”. Now if you want this function to only apply to those messages that include a specific word, such as “Hello”, “Price”, “Price list”, “Products”, among others. Then you must write these words in the box below.
There you will have the opportunity to select if you want the exact word to be taken to send the answer or matches can be taken. Underneath all this you can write the message that you want to be sent as a reply to all messages that meet the criteria already specified.
As you can see, it is an application that is quite simple to configure and work, so by adding these simple details you can start to configure your automatic responses on Telegram. When you have completed all of the above, you will only have to wait for someone who meets the criteria selected above to write you so that the response created by you is generated. Further, every time the app responds, a notification will be sent to notify you.
Finally, if you want to take all this a little further, then the application will allow you to configure some extra functions and conditions. In this case, you can get these auto-responses to be applied to specific contacts, that there is a minimum pause between automatic responses or that it affects users and not groups.
Luckily the free version will allow you to do all these kinds of things, although if you need a much more complex and configurable response system, then you’re going to have to make use of the pro version, which has a single payment of 14.99 euros. This version allows you to add responses with various messages, web servers, activation at certain times, remove advertising from the app, among some other functions available there.
If you have any questions, leave them in the comments, we will answer you as soon as possible, and it will also be of great help to more members of the community. Thank you! 😉