DELETE AMAZON PRIME and SELLER ACCOUNT  ▷ 2020

Amazon is the main place that anyone goes online when buying something. This online store is the epicenter of electronic commerce, also registering exceptional growth in recent years, as consequence of the normalization of internet purchases. Due to this, it is not surprising that there are millions of people registered as buyers within this platform, in order to carry out transactions easily, as well as sellers who see in this place a good way of doing business.

But not everything is good. Who subscribes to the Prime program Over time you may have complaints about lost agility when moving shipments, as well as the shadow of a possible increase in fees that makes many wonder if it is really worth paying for it.

For sellers, the remaining profit percentages and possible incidents with buyers are reasons that encourage them to leave Amazon and, therefore, to search How to delete an Amazon account whether you are a buyer or seller. In this guide we are going to remedy.

Steps to close my Amazon account permanently

We explain step by step what needs to be done when requesting cancellation both from the buyer’s as well as the seller’s perspective. Solutions for each case and also for those who decide to cancel the Prime plan to go to a free and more normal system. Whatever you seek in the field of request the removal of the profile within Amazon, here we give you the answers you need with all kinds of details.

Within Amazon there are two types of users, those who enter as buyers and those who enter as sellers. In this section of the guide, we will explain the steps to permanently close the account in both cases. No matter what your role within this portal was, you can close the profile without problems.

**UPGRADE** Currently Amazon has changed the method due to the security risks that this represents and everything that the user loses by deleting their account. Therefore, to delete an Amazon account you will have to contact customer service corresponding to your country and explain the reasons why you no longer wish to continue using the service.

Delete the account as a buyer

In the case of wanting unsubscribe as a buyer on the Amazon portal, you just need to follow these simple instructions to get it. Take a look and do what we tell you:

  • Enter your computer’s web browser and, in the address bar, write the url from the Amazon homepage to access it: www.amazon.es.
  • Once there, mouse over “Hi. Identify yourself. Account and lists “ and, when the drop-down menu opens, click on the yellow button “Identify”.

Amazon account access

  • On the next screen, first enter the email address or phone number that you have assigned to your user profile. Then press the button “Continue”.

Enter Amazon with email or mobile phone

  • Now, you need to write the access password in the new field that appears, respecting capital letters if there is one. When you’re done, click “Log in” and you will already be inside your profile.
  • Back on the home screen, look for the section “Help” below the search bar and click on it.

Go to Amazon Help

  • After this, go down until you reach the section “Check our help pages”. There, hover over the phrase “Do you need more help?”And, after doing so, click on the option “Contact us” that appears on the right.

Do you need more help contact us on Amazon

  • Here, the first thing you should do is press the box “Prime and others”.
  • Once checked, descends to point 2 and open the drop-down next to “Select a problem”. In it, choose the option “Update your account information.”
  • When you’re done, open the dropdown that has appeared just below and, there, choose “Close account”.

Steps to close Amazon account

  • You will see that several options appear below. You can choose the phone call, mail or even chat text to request the removal of your buyer profile on Amazon. Whatever you choose, you will have to contact the support team to take care of completing the process.

Receive phone call to delete Amazon account

Cancel account as seller

**UPGRADE** In the case of sellers, they should also contact the customer service department corresponding to their country to unsubscribe from Amazon for the reasons stated above.

Amazon seller accounts have a different procedure at the time of being canceled if compared with those of the buyer. Everything is managed through a different website although, as you can see now, it is not difficult at all:

  • Before doing anything, you need to open your computer’s web browser. From it, you will enter the Amazon Seller website using the URL that we leave you here: https://sellercentral.amazon.es.
  • When you are inside, go to the upper right corner of the page and press the button with the text “Identify yourself”.
  • After that, you have to fill in the form that appears on the screen with various data. In the first field, you need to write the phone number of your account or the linked email. In the second, you have to do the same with the password, although remembering to respect capital letters. Once this is done, click on “Log in”.
  • You are already in your profile. Now, go back to the top right and hit the option “Help”.

Go to Amazon seller central help

  • A drop-down menu will open in the right area with several important points and details. Go to the bottom and click on the central button, on “Contact us”,

Click on contact us help the seller Amazon

  • In this new screen, go to the left column and open the section “Your account”. Inside it, press the option “Close your account” and, on the right side, click on the one with the same name.

Close your Amazon seller account

  • At this point you have to fill in another form with certain information. Enter your contact email, a phone number and indicate your desire to unsubscribe from the seller profile on Amazon. After that, press the button to send your request and they will contact you soon to finish processing it.

Fill out the Amazon Seller account closure request

How to unsubscribe from my Amazon Prime subscription?

In case what you are looking for is the method to cancel your subscription in Amazon Prime, either because the trial month is over and you are not interested or simply because you do not want to continue paying the fee, the process is very simple. Next, we explain what you have to do:

  • Open the browser on your computer or smartphone and, in the address bar at the top, enter this url.
  • Inside, you probably have to log in. Start by writing your email or mobile number linked to your user profile and press the button to continue.
  • Now, do the same with the password. Again, press the button and, this time, you will have finished the login.
  • At this point, there are two possible paths to follow:
    • You are not in the trial period: if so, just look for the option “Cancel subscription”And click on it.
    • You are in the trial period: here, you must first press “Do not update“And then do the same with the phrase”Turn off automatic update”.

Following these steps, you will have finished requesting the closure of your Prime account and you will be a normal buyer again. It is worth mentioning that the process does not finish being effective until it passes a minimum of 2 business days, since the service must carry out certain procedures that take a long time.

If you have any questions, leave them in the comments, we will answer you as soon as possible, and it will also be of great help to more members of the community. Thank you! 😉

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