How to unlock a SIM card easily and quickly? Step-by-step guide

Apple or Android mobiles, along with the entire range of mobile phone products, have always been characterised as being among the safest. Therefore, they have the best systems for the protection of personal data.

But what can we do when we are on the other side of the scale, and we are the ones who need to violate certain restrictions? Not for harmful purposes, but because it is necessary to improve our experience as users.

In this entry we are going to teach you what are some of the locks that Apple and Android phones have and how to unlock an Android phone or unlock the iPhone to get rid of these restrictions and get the most out of our devices.

What are the main reasons why my SIMCard has been blocked?

A telephone operator may block the SIMCard for different reasons. We will see below all the possibilities that can exist:

  • Because you reported a theft. This is one of the most common factors in blocking mobile phone cards, when the user informs the operator that their mobile phone has been lost or stolen. The company immediately blocks the SIM. In order to continue enjoying the same number and tariff conditions, the operator will send to the customer’s home, if the customer did not go to a shop, when withdrawing the new chip.
  • When you change technology. Although in our country this is just being implemented, there are operators like Movistar or Orange that offer their customers a virtual card, called eSIM. With this card, all physical SIMs are eliminated and only the virtual ones are used. Therefore, when the operator gives you the virtual chip the old SIM is blocked.
  • Another reason why you may have a blocked SIM card is when you have changed operators using your portability right. This way, you will be able to keep the same number, but the new phone company will give you another chip, cancelling the old one.
  • If you have delays in the monthly fees and after several months the operator decides to block the SIM.
  • A SIMCard can also be cancelled when you have filed a complaint with the OCU and the procedure has been passed on to other government agencies. In this case the operator blocks the telephone number until the legal process is resolved.
  • When a SIM card is faulty and needs to be replaced by another one.
  • You can also block the SIM if you have failed to enter the unlocking PIN number to access the card’s benefits. The attempts you have are 3.

Steps to unlock a SIM card from any operator easily and quickly

If you’ve been trying to make a call to a friend and find yourself without a signal because your SIM card has been blocked, you can still override that restriction in a few simple steps. It all depends on the operator you have contracted with on your line.

From Orange

4-step guide to using the tool

  • Step 1: Choose your device model, either Android or iOS.
  • Step 2: Choose the country where you bought your mobile phone.
  • Step 3: Enter your IMEI number (You can find it by dialing *#06# on your phone)
  • Step 4: Click “Continue” and… Done!

To obtain the PUK code in Orange, you will have to follow these instructions:

  • From a computer you enter the customer area, called My Orange.
  • Enter your username and password.
  • When you are inside this section look for the My Line tab.
  • The phone number will appear and a little further down the PUK code.
  • On your mobile you will have a sign indicating that the SIM is blocked. When you click on Unlock, you will be asked to enter the PIN you have just obtained.

You can also get the PUK code through the My Orange app. You will have to register with your username and password to access all the benefits. When you are inside the app you will have to click on My line, look for the section “And also…”. Your PUK code will appear and you will have to copy it.

Another way you can call the 1470 number for free, or 656 001 470, if you are calling from another operator. You will have to inform your phone number and explain your situation so that you can get the code.

Mi Orange for iOS

Mi Orange
Mi Orange
Developer: Orange Spain
Price: To be announced
  • Mi Orange Screenshot
  • Mi Orange Screenshot
  • Mi Orange Screenshot
  • Mi Orange Screenshot
  • Mi Orange Screenshot
  • Mi Orange Screenshot

From Movistar

4-step guide to using the tool

  • Step 1: Choose your device model, either Android or iOS.
  • Step 2: Choose the country where you bought your mobile phone.
  • Step 3: Enter your IMEI number (You can find it by dialing *#06# on your phone)
  • Step 4: Click “Continue” and… Done!

Regardless of the type of line, whether it is a contract or prepaid, the steps you must take with Telefónica’s company are as follows:

  • Log in with your browser to the Movistar community.
  • Then you will have to complete the data that will appear on the form. Telephone number, ID card and name.
  • When you have finished you must click on Continue.
  • When you obtain this code you must enter it into the phone and it will automatically unlock the SIM.

If you are the owner, you can also go to a Movistar shop to get a duplicate SIM card. You must bear in mind that the approximate cost of a card is 15 euros. Another way you can do this is to call Customer Service free of charge and inform them of your situation. The people in charge of the commercial and technical area will advise you and take your order. After a few days, you will receive your new card in the mail.

Finally, you can also make a claim by accessing My Movistar, through the website and ask an assistant to unlock the SIM.

Mi Movistar for iOS
Mi Movistar
Mi Movistar
Developer: Movistar España
Price: To be announced
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot
  • Mi Movistar Screenshot

From Jazztel

4-step guide to using the tool

  • Step 1: Choose your device model, either Android or iOS.
  • Step 2: Choose the country where you bought your mobile phone.
  • Step 3: Enter your IMEI number (You can find it by dialing *#06# on your phone)
  • Step 4: Click “Continue” and… Done!

You can get the PUK of your SIM by entering the customer service area via browser and follow this step by step:

  • Enter your username and password, then click on the Login button.
  • Look for the My Line option.
  • You will find all the information about the rate you have contracted and also the PUK code.
  • Copy the code and paste it on your mobile screen to unlock the SIM.

You can also call 900 905 765 so that they can be attended by a technician to solve the problem.

Jazztel for iOS
Jazztel
Jazztel
Developer: Orange Spain
Price: To be announced
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot
  • Jazztel Screenshot

From Vodafone

4-step guide to using the tool

  • Step 1: Choose your device model, either Android or iOS.
  • Step 2: Choose the country where you bought your mobile phone.
  • Step 3: Enter your IMEI number (You can find it by dialing *#06# on your phone)
  • Step 4: Click “Continue” and… Done!

To retrieve the 8-digit number to unlock the Vodafone chip, follow these steps:

  • Enter My Vodafone, the customer service area.
  • Write your user and password and then click on Access.
  • Look for the Mobile option.
  • Then click on Mobile and SIM.
  • Write the PUK that will appear at the bottom of the screen. Then enter it into your mobile phone to unlock the chip.

You can also call, free of charge 24 hours a day, the number 1550. On days you can go to a heart shop so you can find the PUK.

Another alternative you have is to access the My Vodafone application and follow the same steps we indicated for the client area.

Mi Vodafone for iOS
Mi Vodafone
Mi Vodafone
Developer: Vodafone ES
Price: To be announced
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot
  • Mi Vodafone Screenshot

From MásMóvil

4-step guide to using the tool

  • Step 1: Choose your device model, either Android or iOS.
  • Step 2: Choose the country where you bought your mobile phone.
  • Step 3: Enter your IMEI number (You can find it by dialing *#06# on your phone)
  • Step 4: Click “Continue” and… Done!

The only way you can retrieve the PUK and then enter it into your mobile to unlock a MásMóvil SIM is to call the customer service (toll free number 2373) and explain your situation. If you call from another line that is not from the same operator, you will have to dial 911 333 333. They will ask you for the line number, ID and your name and surname.

MasMovil for iOS
MÁSMÓVIL - Área de cliente
MÁSMÓVIL - Área de cliente
Developer: MÁSMÓVIL
Price: Free
  • MÁSMÓVIL - Área de cliente Screenshot
  • MÁSMÓVIL - Área de cliente Screenshot
  • MÁSMÓVIL - Área de cliente Screenshot

This post is also available in: Português (Portuguese (Brazil))

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