Softphone  What is it? + What is it for? + List ▷ 2020

Many people who work in companies must have two cell phones, of which one belongs to the company and the other is for private use, and they also need to have benefits that, unfortunately, common telephones cannot provide.

With a softphone system this will stop happening, because being connected in the cloud goes outside the normal telephony systemTherefore, a telephone number is not needed but a username or some protocol that identifies that mobile. And best of all, this advanced technology can be incorporated into a smartphone.

If what you want is to save money on telecommunicationsPlease read this article, we will tell you what this new telephone system consists of and the advantages it has.

What is a softphone and what are these tools used for?

Softphone is communication oriented software, which allows calls to be made through the voice over Internet protocol, commonly called VoIP.

In order to establish a communication you need another softphone or any conventional telephoneFor this you will need to install software on your computer, which needs to be permanently connected to the Internet to be able to establish the call without any interference.

Your computer will become, from that moment, into a multimedia telephone, being able to use your computer while you carry out the telephone communication. An example of this technology is the application Skype.

Softphone is widely used by companies, since they can have in a single integrated system the control of the data packets that travel through the protocol and dial through a landline phone. In this way they also save a lot of money and gain control of incoming and outgoing data.

What are the benefits of making your calls using a softphone?

This technology offers many advantages when using them, some of them are:

  • Calls can be made to any other computer with or without softphone software installed.
  • It has advantages for mobile phones with the softphone system, because you can access the central located in the company, for example, and in this way transfer calls, make videoconferences, among other things.
  • The cost of calls is reduced considerably, because when using the Internet this VoIP service is much cheaper than the rates charged by telephone service providers.
  • No need to invest in facilities nor in other hardware that occupies physical space or aspects.
  • the interface provided by these software is actually very simple to use causing a fairly good user experience.

What are the benefits of making your calls using a softphone

List of the best software to make free and paid VoIP calls

There are many software on the market that provide the softphone service through VoIP technology.

In this part of our report we want to give you the 10 best softphone programs for making calls. They are:


Zoiper.  The best software to make free and paid VoIP calls

It is free software for non-commercial use, to use this system you will need a computer or a smartphone, an Internet connection and a VoIP or PBX provider.

It can be downloaded for Android and iOS, as well as for Windows, Mac or Linux.

It has a paid version 39.95 €, which offers an interactive interface and dialing in two steps.


This famous company creators, among other things of X-Lite, offers software for € 7.25.

In its services you can find encrypted call recording through TLS and SRTP, call recording and call center among others. It is considered one of the best softphone for Android phones.


It can work in any SIP system, but is designed primarily to work with the 3CX software. The way to handle this simple softphone is simple, simple and safe.

Simple SIP

This softphone software has unique characteristics due to its integration, among its characteristics we can emphasize the inclusion of Codecs type G722, GSM, iSAC and SILK among others.


Sipdroid.  The best software to make free and paid VoIP calls

Considered by far one of the best and simplest SIP softphone. It is one of the first to appear in the Google store.


This SIP is very popular among users of this technology, its features are very good, its interface is simple and the instructions for handling this software are simple and intuitive, generating a good feeling for the user.

You can download it by € 4.98, includes an SRTP support, and G.711, G.722 (in HD quality) and GSM Codecs. The configuration for IP providers is very simple to adapt.

Britix 24

It is a softphone oriented to companies, which has an automatic dialer and CRM. Among its services that it can offer are automated calls, recording of the same, voice mail and rental of telephone numbers, which can be national or international.


For € 25 per month You can have a call center system, which is aimed at all sizes of companies so that they can control their business in an efficient way, it provides a help support for users.


Aimed especially at small businesses, 100% phone stored in the cloud, offers international numbers, and has advanced call center functions which are integrated through mobile and web applications.

It has a free version and a monthly one where you will have to pay € 19 per month.

VoIP / SIP PC Softphone

This company presents free software, through which our computer can be converted into a second telephone line for free, allowing low-cost calls to mobile or landlines.

Uses the VoIP / SIP PC Softphone network


It is not only a virtual phone system but it is also a technology provided by a PBX tool oriented to small and medium enterprises.

Provide new phone number to users or directly absorb existing numbers. Another outstanding feature of this software is that it provides a virtual answering machine.

It has a free version and a paid version € 12.99 per month.

If you have any questions, leave them in the comments, we will answer you as soon as possible, and it will surely be of great help to more members of the community. Thank you! 😉

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