Users in Information Systems  What are they? + Rates ▷ 2020

In this post we will try the different user levels in information systems. These are due to roles activated to different users with the purpose of guaranteeing security and stability in the system.

Its operation it’s not very complicated, as long as we talk about it from a general point of view and not a technical one. In this place you will learn everything you want to know about information systems (IS).

The points that we will deal with on this topic, will allow us to understand its importance, in addition, we will learn how many information systems exist and its different types of users.

Information system What is it and what are they for?

information systems

The information system is a set of computing mechanisms that allow us to manage data and information, in an effective and efficient way in every way. An information system is based on action of a series of resources that are interconnected with each other, sharing information interactively based on the objective, which is to organize, process, and collect the information.

All these processes are based on an ordering of resources, such as the following:

  • Human Resources (HR): All data obtained from people, ordered according to their skills and roles.
  • Data: All kinds of information stored in bulk with the intention of organizing.
  • Activities: They are all the procedures executed one after another, to manage the jobs, based on steps, and workstations.
  • Information resources: This is the name given to all the technologies involved in the process.

Even though computing resources they can work in the same way as an information system, They are not the same, but they are part of each other.

The interaction between the elements of the IS is constant and consists of the following steps:

  • Information input: in this first process all the information is collected.
  • Information storage: at this point the files are stored in a place where they can be preserved over time.
  • Information processing: all information is transformed to facilitate decision-making.
  • Information output: the system is processed in a data set to be able to be exported.

The process consists of a constant translation of information, where computing resources directly influence.

What is a user of an information system and what is it for?

A user of an information system, he is the one who can order, move and restructure a system. This varies depending on the roles and permissions granted, and the area where you work.

exist more than one type of IS usersHowever, not all are engaged in the same activities. But yes, all with the same objective, which is to maintain a completely stable system. However, the definition of user from a computing point of view, is that person who works behind a computer. Being very important for the production of content, and its management.

Types of users in information systems What are all those that exist and what is their role?

types of information systems

As we have already explained, a user according to the information system is defined as a set permissions and pooled resources for a specific operator, being an essential part of the system.

User roles are classified according to permissions, as shown below:

Direct end user

This type of user maintains direct interaction with the system team, this being the main responsible for the data feeding. All activities carried out by this user, affect the whole system, and as its name says, everything is handled directly.

Indirect end user

The direct end user, the system does not operate, however, it is in charge of using reports and other information generated by it. The responsibility granted to this user varies according to the area where the person is in charge.


An administrator user, supervises and intervenes in the development of the system. The permissions enabled for this grant you the responsibility of organizing the activities of the process. This user it is very important within the system of information. For this reason it has permissions that allow you to audit the processes and files whenever you want.


Incorporates into the system, strategic uses to strengthen the information and the organization’s plans. In addition, it is in charge of evaluating the different risks that can be caused by failures in the IS.

Managers and Senior Executives

These users can monitor all activities in general, including among their roles the control of the entire system, having the ability to manage institutional processes. This type of user turns out to be the support of the entire system, so that operation and interaction remain constant and stable.


The operators can access all the information reviews stored in the system, and have the ability to send or archive them wherever they want, with the intention of organizing them. Their presence is valuable for decision-making, allowing improvement and a direct positive impact on business development.


The analyst is the professional who is in charge of studying every detail of the information, becoming responsible for the development of the apps, thanks to his ability to design algorithms. Your analysis is essential for the system, allowing important modifications that strengthen the structure, in addition to also providing technical support to users of existing applications.


The scheduled is the user in charge of debugging and give maintenance to the source codes. Its main objective is allow the development of specific tasks. In other words, a programmer sends instructions to computer hardware to promote, develop and execute activities.

Database designer

Finally, they find database designers, whose function is to structure tests and put into operation sets of algorithms and data, using all the permissions for database management, including in its role, ensuring the protection and security of the database.

Types of information systems What are those that exist?

Nowadays various information systems have been developed, although each of them works for a specific objective.

Among the different types of information that exist are the following:

Administrative information systems (MIS)

The My is a system that facilitates the collection and organization of information, being very useful in the management area of ​​a company or organization. In it you can see the general situation and business conditions.

Transaction Processing Systems (TPS)

This system, Its main function is to store and process all the information that refer to the commercial transactions of a business.

The data processed through this system are used together with other support systems, influencing decision-making, such as those shown below:

  • Decision Support Systems (DSS): The DDS or also known as Decision Support System is a tool composed of functions and applications that influence decision-making. It allows a quick graphic and statistical study of the information.
  • Systems executive support (EIS): With this system all the information of interest can be extracted, in order to achieve better strategies for the organization of the information and data obtained.
  • Group decision-making systems (GDSS): The GDSS allows teamwork, and rapid transmission and sharing of information between team components, facilitating joint decision-making within an operation.
  • Expert support systems to decision making (EDSS): To focus the work on specific areas and act as expert consultants, the EDSS system is used, useful whenever decision-making is going to be carried out within an area or set of information.

Strategic systems

Strategic systems allow the development of advantages against the competition using information together with technology for the prediction of events, allowing the creation of new objectives that are above the competitors. This system will always keep us above the competition, allowing us to develop more frequently, and an accelerated evolution.

Marketing Information System

Finally, you have the Marketing information system, an excellent software that allows the creation of campaigns through an intelligent technology system, facilitating the organization and management of collected data.

If you have any questions, leave them in the comments, we will answer you as soon as possible, and it will surely be of great help to more members of the community. Thank you! 😉

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